Educating the Dragon

 Below is the contents of an emailI recieved today regarding computer collaboration in the workplace:

Listed below are some applications of computer collaboration that I have been involved in.

1.       Remote PC Control – Software Vendor Debugs their program – 1998
 
An engineering application was crashing unexpectedly. After going through all helpdesk options, the problem could not be solved. The software developers got involved to try and understand why the problem was occurring. They had not seen it before. The software developer was in India and had contacted me on a number of occasions to get more information.
 
In the end – a PCAnywhere session was set up so they could take control of the PC with the problem. This took about 5 attempts from my companies IT department to setup my computer with a static IP address inside the corporate network. Once it was set up – I was able to talk to him on the phone and demonstrate the problem so he could see it happening. Then I left him to solve it. When I returned, the problem had been found. It was to do with the NZ time regional setting that was at +13 hours (daylight savings) which was causing an overflow error in the code. We were the only ones in New Zealand using it which is why they had not seen it before. Note: during the time he was on the computer he could have got access to a number of detailed and sensitive IP documents – because the PC was logged on under my account. A certain amount of trust has to be involved. See problems section below.
 
2.       Sharing a PC session – Software Vendor Debugs their program – 2007
 
Again, a software company (in Israel) was struggling to solve/understand a problem we were having. By using LogMeIn a session was created where we could work together to demonstrate and understand the problem. The client companies IT department needed to be involved as well – as security settings were suspected as part of the problem. Three people were able to share the same computer session. I was on a VPN connection using MS RDP in Havelock North, the IT person in Christchurch was on the same computer using DameWare. The software developer was in Israel was also on using LogMeIn. We were able to demonstrate the problem first hand. It eventuated that the feature we were using and having problems with was not widely used and I suspect not properly tested before release of the software. The software developer was now forced to release a new version since it clearly did not work. Because we had all people present at the same time, they could not hide behind a ‘try this, try that’ stalling tactic as is often the case with really tough problems.
 
3.       Sharing a computer session while on the phone.
 
Applications such as DameWare, RealVNC and others can often be used to control the same PC and enhance an otherwise ‘voice only’ telephone conversation.
 
Problems
 
Problems I have encountered using computer collaboration.
 

• Time Zone – difficult with New Zealand in particular

• Firewalls, proxy servers, routers and other network equipment that gets in the way. Setting up a session can take a long time and involve IT departments – which makes it take even longer. Often it takes several attempts to get everything going. Companies are worried about compromising network security.

• Collaboration often leads to poor planning and understanding. People can become overly dependent on other people to solve their problems (i.e. quickly contact person xyz instead of nutting through a problem and learning the hard, but often better, way).

•  For meeting environments (my experience is with standard multi-location video conference) communication style is often different than that for a traditional meeting. Normally paper documents, whiteboards, clear meeting leadership, body language and facial expressions are very important for complex topics and tricky negotiations. Things will no-doubt improve in the future as technology improves and travel becomes less acceptable because of cost and environmental concerns.
• Some breaches to company security policies are often inevitable as the ability to diagnosing a problem under ‘live’ data conditions is often the key to success.

In summary, I have found the best use of collaboration is as in the examples above where little bugs and other particular issues are demonstrated first hand, rather than trying to describe them using traditional emails. They can then often be solved right there and then.

Here it is, my second effort after “Why teach technology?” into the TeacherTube zone of inspiring teachers to investigate the Pandora’s box that is Web 2.0.

I was culling my folder entitled “Web discussions” where I store past posts and bits and pieces I’ve cut and pasted for use later on. I came across the words included in me second video presentation; I think I got them off Durff’s Blog, if it wasn’t from there it was someone similarly thoughtful, observant and insightful, but it sounds like Durff to me. Anyway here it is entitled: “School 1.0 v School 2.0 “On your marks…””

Teaching Sagittarian will laugh at me as I still am unable to embed my own videos and Miguel of Around the Corner will no doubt roll his eyes at me as, yes, I used PhotoStory3 yet again. I’m not sure this presentation is going to give Vicki Davies the ‘chills’ like last time, but them I feel this is more of a Die Hard 2 moment rather then a Godfather II. What do you think?

Download: School 1.0 v School 2.0 “On your marks…”

Teaching Sagittarian check this out, I DID IT! (Thanks to the new embed feature for WordPress on TeacherTube )

 
Some interesting facts and a few observations about
New Zealand from NZ Statistics site. As is my want and way, I am preoccupied with the impact of education on industry and what is referred to as Human Capital.  “Quality of educationResearchers who attempt to estimate the effect of the quality of education on students’ humancapital outcomes typically use measures of resources as a substitute for the unobservable‘quality’ variable. Measures of resources usually include pupil/teacher ratios, class size,teacher salary and per/pupil funding. From a policy point of view, using such proxies forquality might be desirable as policy-makers would like to know the effect of the resourceswhich they can control, but these measures probably do not do justice to the complexity of theeducational process. As Catterall (1997, 297) says:“We know that the mere presence of resources – a teacher with certain skills, a givenset of curriculum materials, a student-teacher ratio – does not an educational processmake, no more than does a plateful of ingredients lead unmistakably to a soufflé”.The process by which the inputs are combined is likely to be at least as important as the level” 

What surprised me most, and maybe it shouldn’t have, was the measurable impacts various factor have on classroom learning  for example smaller class sizes increased student achievement by 5-8% same as factors around stable home situations. The qualified/ experienced and enthusiastic teacher increased student performance by only 1% (apologies but I can’t seem to find the relevant paragraphs in this document) Another interesting fact is that 16,660 people left New Zealand in the year to June 2006 for longer than 12 months, there were others but the numbers I quote are those currently in the workforce (19-64)  of which 7,833 (47%) were classified as professional. There is no way of knowing the number of teachers within that ‘professional’ band but being in New Zealand, joining the NZ conversation in staffroom and cyberspace I would surmise that a significant number of teachers are leaving the country. Are they coming back? And if they are will they return to the profession over here?  Currently arrivals of professional out number those. Even so 81,731 professionals have left the country for an extended period of time, over the last decade, at when put in context of 2,115,000 employed individuals over all professions it perhaps begins to be something that needs thinking about.  What impact do these figures have on how we address education? Both in terms of the ‘Brain drain’ of NZ talent and also enabling the youth to consider the possibility of working for that big Multi-national using Web 2.0 tools and remaining in New Zealand for that life style choice that so many seem to crave.

I finally finished it, Don Tapscott’s Growing up Digital book. It cost my $5 in library fines but I finished it.

I use the word finally not to say I battled through the book and it was awful, quite the opposite, it was amazing. I say finally because I’m such a slow reader anyway and this term in school so busy I rarely had chance to pause and pick up the book let alone read it…. Less about me, more about the book.

It clarified several things for me and made raised a few questions too.

1.My Generation

I realised while I was reading this, that my generation “Baby-Bust” according to the book, is a light-weight generation, the fag end of the Boomers so to speak. The situation for me in the
UK when I left school has just been put into some sort of perspective by Don’s writing. There was a reason why jobs were scarce, why finding Saturday jobs was somewhat of a ‘mare even. The experience of my generation was shaped by neither the news cycle of the TV nor global networking. I sat in the in-between time where TV had turned banal and Compact Discs had only just come onto the seen. I relate to the Wedding Singer if anything.

2.Their Generation

Then it got me thinking about my current children, whether it is just the children in my class or those in my primary school. According to Tapscott the Net Generation began in 1980 and runs to 1997 or something, when the book was published. You could argue that the Net Gen continued to the current. Either way the impact of the Net Gen on current school age children could be similar to that of the Baby-Bust. Maybe the current cohort is not Net-Gen but Net-Bust. By the time my class reaches 18 and ready for ‘work’ the oldest Net-Gen will be 38 and filling the jobs, with experience as well as expertise in use of current Net-Tools. What will that mean for my class? They will have to adapt further, be quicker, smarter and even more determined than the Net-Gen. How is that going to impact on my teaching today, tomorrow, next week? I introduced my kids to the concept of a wiki. Check out my class wiki. It is basic, but it has them communicating, sharing and presenting their work online. I’ve begun to look at what ICT teaching looks like for the Primary (Elementary) level. All thoughts and ideas in the comments section below please.

I am looking forward to reading wikinomics and other books. Again suggestions below please. The impact this technology is having on the education of our young people is huge. I would hate for my class to be placed in the have-not category that Tapscott talks about. Does the responsibility for whether they are or not lie with the student, the parent or the teacher?

As I have been asked to talk to the staff at school on Learningatschools 07 I have taken some time to reflect on David Warlick and Jennifer Corriero’s message along with Owen Alexander’s thoughts on the trends of youth today. We need to tell a new story, the old one is just that. We need to give our kids the best possible start for if we don’t we’re in trouble, regardless of which way you cut it.

1. Let’s assume that all our kids are hot-wired like so many of the kids today are. They are having to ‘power-down’ as the cliché goes when they have to come to school. Their 1000 decisions a minute has turned into 3 per hour. Not good. Are we challenging their thinking? No Are we directing their learning to engage in the digital economy or simply to sit on the fringe, on the dole watch sky sports and playing Halo4. why can’t our kids be ones designing the game, creating that alternate universe? With our sit down, listen up, follow the rules attitude we setting them up to be fruit pickers Watties packers, mashers or mincers. What happened to shooting for the stars and landing on the moon? Lets take a long hard look at these kids futures. The jobs that many of them could potentially get have not even been created. The kids in my class will retire in 2065. Its gonna be whole different world out there then.
2. Ok take lets take a different tack. Let’s assume they are not wired. Some of these kids don’t get access to breakfast at home let alone internet. If they don’t know stuff about the possibilities we can view it in two different lights. Firstly we could say “Hey let’s give them a basic education cover the 3 R’s tick the boxes and move them out Boy’s /Girl’s High let them worry about the future. Or we could say, if these kids are going to get any step up, assistance, helping hand, its going to be from us, the school. We have a primary responsibility for preparing these kids for a their future. Its not a future that we can see right now, not like back in the day, when  I could look at my dad going to work and see my life.  Theirs is future of possibility and wonderment, if they are prepared for it.

So many kids want out. They see the rugby players and the netballers and the movie stars and they think that’s the route to a brighter future. They don’t see the couple of geeks having sold Youtube for $1.65 billion US.

I was born in 1975, graduated in 1993. Back then the world was full of boomers- The boom went from 1945 through to 1968. That’s children being born. By the time I graduated all the jobs were gone. Even the teaching profession had a glut of staff. I remember going for several interviews where they had 65 job applicants per place. I was a baby bust- Tail end of the boom. All the jobs are take.

Well let’s go on 30 years the Net-Generation peaked in 1991.  Since then the birth rate globally has fluctuated. Our kids today could well be looking for a job in the Net-Bust era. What’s going to be the impact on them? Few jobs. They are a going to have to work smarter AND harder to beat those Net Generation kids with years of experience under their belts.

Whichever is the scenario 1 or 2 for our kids we have to act. How we go about it will look very different depending on those children’s access to the Net. The Net is opening up a whole world of possibilities out their, gaming and chat rooms is only the beginning. What are we going to do about it?

These figures are correct to the best of my ability. If you know better please comment.